Welcome to Whyoji ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, whyoji.com ("Site"), and the purchase of products listed on the Site. By accessing or using the Site, you agree to comply with these Terms. Please read them carefully.
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Eligibility
By using our Site, you confirm that you:

• Are at least 18 years old or have parental/guardian consent.

• Are providing accurate and truthful information when making purchases.

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Orders and Payment

• Order Acceptance:
  Your order is considered accepted once we confirm payment and send you an order confirmation email. We reserve the right to cancel any order for reasons such as stock unavailability or suspected fraud.

• Payment Methods:
  We accept payments via STRIPE (credit/debit cards, etc.) and other payment methods listed on the Site.

• Pricing:
  All prices are listed in Japanese yen (JPY) and include applicable consumption tax. Shipping fees are calculated at checkout.

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Shipping and Delivery

• Domestic Shipping (Japan):
  We ship using Japan Post, Yamato Transport, or other carriers. Estimated delivery times will be displayed at checkout.

• International Shipping:
  We ship internationally to select countries. Delivery times and customs fees depend on the destination. Customers are responsible for any customs duties or taxes.

• Shipping Issues:
  If your package is delayed, lost, or damaged during transit, please contact us at talktowhyoji@gmail.com so we can assist you.

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Returns and Refunds

• No Returns or Refunds Policy:
  All sales are final. We do not accept returns, exchanges, or provide refunds for any products purchased on our Site, except in cases where the product is defective or damaged upon arrival.

• Damaged or Defective Items:
  If your item arrives damaged or defective, you must contact us within 7 days of delivery with photos and a description of the issue. We will review your claim and provide a replacement or refund if the claim is approved.

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Intellectual Property
All content on this Site, including text, images, logos, and designs, is the property of Whyoji or its licensors. Unauthorized reproduction, distribution, or use is strictly prohibited.
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General Information

• Operator: Whyoji

• Business Address: 156-0044 Tokyo, Setagaya City, Akatsutsumi, 2 Chome−43−10

• Email Address: talktowhyoji@gmail.com

• Phone Number: +81 80 9432 2069

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Prohibited Activities
You agree not to:

• Use the Site for unlawful purposes.

• Misuse our products or violate any applicable laws.

• Engage in activities that could damage, disable, or impair the Site.

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Limitation of Liability
We are not responsible for:

• Delays or failures caused by events beyond our control (e.g., natural disasters, shipping delays).

• Losses or damages resulting from the use of our products.

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Changes to the Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of the revised Terms.
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Governing Law
These Terms are governed by and construed in accordance with Japanese law. Any disputes arising from these Terms or the use of the Site will be subject to the exclusive jurisdiction of the Japanese courts.
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Contact Us
For questions or concerns about these Terms, please contact us through our contact page.​