Last Updated: January 10, 2025
​
This Privacy Policy describes how Whyoji ("we," "our," or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website, whyoji.com ("Site"). By using the Site, you agree to the practices described in this Privacy Policy.
​
Information We Collect
​We collect the following types of personal information to provide you with our services:

• Personal Information Provided by You:

  • Name, email address, phone number, and shipping address.

  • Payment information, such as credit card details.

• Automatically Collected Information:

  • IP address, browser type, and other usage data collected through cookies.

• Order Details:

  • Purchased items, transaction amount, and shipping preferences.

​
How We Use Your Information
We use your personal information to:

• Process and fulfill orders, including shipping and returns.

• Communicate with you about your order or respond to inquiries.

• Send marketing communications, only with your consent.

• Analyze website performance and improve user experience.

​
Sharing Your Information
We share your personal information with third parties only as necessary, such as:

• Payment Processors: STRIPE and other payment services to securely process transactions.

• Shipping Partners: Japan Post, Yamato Transport, or other logistics providers to deliver your orders.

• Website Platform: Wix, which hosts our Site and supports essential website functions.

• As required by law or to comply with legal obligations.

​
Data Storage and Security
Your personal data is securely stored using Wix's secure hosting infrastructure and third-party services. We take all reasonable precautions to protect your data from unauthorized access, alteration, disclosure, or destruction.
​
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

• Remember your preferences for future visits.

• Track website usage to improve performance.
  You can manage your cookie preferences in your browser settings.

​
Your Rights
Under Japanese law, you have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for the use of your data at any time.

• Lodge a complaint with relevant authorities if you believe your data has been misused.

To exercise these rights, contact us at talktowhyoji@gmail.com
 
International Shipping
For international orders, please note that your information may be transferred outside Japan to facilitate shipping and delivery. We ensure these transfers comply with applicable data protection laws.
​
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. We encourage you to review this policy periodically.
​
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us through the contact page.